FAQs

1.Q: How long does it take to ship? Will offer the tracking number?

A: Please wait 3-5 days and making time for the item you purchased to be shipped.

 

2.Q: Where is your shipping area?

A: Our shipping area is over the U.S. and Europe.

 

3.Q: How do I pay for a purchase?

A:1) We accept Visa, PayPal, Mastercard.

2) If you can not checkout immediately after auction close, please wait patiently for a couple of minutes and retry Payments must be completed within 3 days.

3)Payment must be made within 3 days of order.

 

4.Q: How much is free shipping on orders?

A: Free shipping on order over $49.

 

5.Q: If I am not satisfied with the purchased item,how can I make a return?

A: Making a return is very simple. If you are not 100% satisfied with your purchase, you can request a replacement or refund within 30 days from the date of delivery of your order, as long as the item is in acceptable condition for resale.

 

6.Q:How do I contact you?

A:

Tel:+86 16510780335

Email: service@cupidsock.com

Business Address: No. 28, Tianzhu Road, Area A, Tianzhu Airport Industrial Zone, Shunyi District, Beijing

Working hours :10:00-8:00 HKT